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FAQ
Norwich - max. 8 people
Sheringham - max. 8 people
Dunwich - max. 7 people
Please bring suitable swimwear, two towels (one for sitting on, one for drying), drinking water, flip flops or sliders and a robe (if you have one). We also recommend some warm clothing for after the experience.
Sheringham / Dunwich
Saturday - 9am - 8pm
Sunday / Bank Holidays - 9am to 2pm
Full and New moon - 6pm to 10pm
Norwich
Tue / Wed / Thurs - 11am - 10pm
Full and New moon - 6pm to 10pm
Please arrive 10 minutes before your booking to allow time for a quick briefing and to get changed if necessary (although we recommend arrving in your swimwear)
Bookings can be made online via the Book Here button above. We do not accept bookings via social media
If you would like to book us for a private hire or event please drop us an email at hello@saunabox.co.uk
Yes you can! As long as you are doing this more than 48hours ahead of your original booking.
Go to My Bookings. Find the booking you would like reschedule, click on the 'manage' button and then the 'reschedule' button. You can then find the date and time you would like to change your session to.
Norwich:
Highball Climbing Centre - in their outside area
Unit 7, 5 Whiffler Rd, Norwich NR3 2AG
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Sheringham:
On the east promenade - near the slipway / toilets (currently closed)
East Promenade, Sheringham, NR26 8BH
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Dunwich:
Dunwich Beach Car Park - opposite corner to the cafe
Dunwich Beach Car Park, Dunwich, Suffolk, IP17 3EN
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Norwich:
Highball climbing centre have plenty parking which is free
Sheringham:
We recommend parking in one of the NNDC car parks just off the high street
Dunwich:
The sauna is located in the Dunwich Beach car park
We are open all year round and in all weathers. In fact we quite like a bit of rain to add a bit of atmosphere to the sauna experience
The only weather that stops play is high winds or thunder/lightning. If there is a weather warning in place or winds are above 45mph we will contact you to reschedule your booking with as much notice as possible
Facilities and shelter are fairly limited at all our locations so please come dressed appropriately
At our Norwich site at Highball Climbing Centre, sauna users have access to their toilets and cafe.
Facilities at our seaside locations are fairly limited so we recommend coming appropriately dressed for your sauna session and removing jewellery at home
We do not have changing facilities or a designated storage area so please leave any valuables at home or in your car
The saunas have hooks to hang your robes and towels
There are public toilets very close to all our saunas - please check council websites for opening times
We try our very best to make the sauna as inclusive as possible. However, due to the nature of the sauna there are some reasons why you might not be able to use our saunas.
All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs or pregnancy, it is essential that you consult your GP before making a booking.
Children between the ages 7 to 16 are permitted to use the saunas during private sessions only (full sauna to be booked) as long as an adult family member/guardian is present at ALL TIMES during the hire/use of the sauna
Anyone under the age of 7 is NOT permitted to use the sauna
This depends on your booking. Our community sauna sessions are open to all and unless you book the full capacity during your time slot you will be sharing the sauna with others. Don't fear though, we've found the sauna a great place to make new friends
Of course if you'd prefer some privacy please either a private hour or you have the option to book the full sauna capacity during your chosen time slot (for example on full moon sessions where they are open to all)
We will refund or reschedule any booking up to 48 hours before your visit. Any refunds will be minus a £5 admin fee but there is no fee for rescheduling
If you wish to reschedule your booking you can do this yourself if you are a site member or booked via the wix spaces app. Otherwise please email hello@saunabox.co.uk with the booking details (Name, Date, Time, Location)
For a refund please email hello@saunabox.co.uk with the booking details (Name, Date, Time, Location)
If you do not show up or cancel on the day of your booking you will not be refunded or rescheduled
Our simple sauna etiquette is as follows:
Sauna sessions of no longer than 20 min at a time (we recommend 5-15 min sessions)
Following operators’ instructions on how to pour water onto hot rocks
Only pouring the provided ‘sauna water’ on hot rocks and nothing else
Entering and exiting sauna in a safe manner
Keeping access points clear to allow other users to exit safely and swiftly if needed
Remove shoes prior to entering the sauna and ensure feet are clean
Not touching any part of the stove
Sitting on a towel within the sauna
Behaving in a respectful way to all other bathers
Keep your (swimwear) bottoms on
Rinsing prior to using any cold plunge baths, if provided
If you would like to add massage to your retreat, event or sauna session please drop us an email (minimum 100 mins i.e. 5 x 20 min treatments)
Rinse - Hot - Cold - Rest
Have a shower before sauna
Sit on a towel in the sauna
Get warm (usually 5-15 mins)
Get cold - have a plunge (rinse first if using an ice bath)
Rest - allow your body to reach equilibrium
Repeat
Top tip:
Follow your heart. Notice your resting heart rate before the sauna. Notice how it speeds up during sauna process. Notice it come back down during cold plunge. Notice it settle during rest. When it is back to normal is time to return to the sauna.
We have a list of places to stay in Norfolk and Suffolk which you can see by clicking on the button below. There is a handy map on there also to show you where they are in relation to our saunas.